Q: WHICH COUNTRIES DO YOU SHIP TO?
A: All of our products are free shipping, so far we only ship to 26 countries: USA, Canada, Australia, New Zealand, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, Saudi Arabia, Israel, Germany, France, UK, Italy, Spain, Netherlands, Austria, Belgium, Switzerland, Sweden, Norway, Finland, Denmark, Luxembourg.
Q: WILL I HAVE TO PAY ANY DUTIES OR TAXES?
A: No need.
Q: HOW LONG WILL DELIVERY TAKE?
A: Once you’ve placed your order, we’ll process, pack and send it within 3 business days, and then it will take 10-12 days for shipment via ePacket.
Q: MY ORDER STILL HASN’T ARRIVED, IS IT LOST?
A: If you think your order has been delayed or lost in the post please contact us and we will investigate with the courier, we will keep you informed and will be in touch once the investigation has done.